TERMS & CONDITIONS

WEBSITE USAGE

Welcome to Raw Museum.com, thank you for visiting our website.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with the privacy policy govern  Raw Museum's relationship with you in relation to this website.

The term  Raw Museum or 'us' or 'we' refers to the owner of the website whose registered office is J-Global Co.Ltd., Somptueux Central, 52-54 Wellington Street, Central, Hong Kong. The term 'you' refers to the customer or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only.  It is subject to change without prior notice.

Neither we nor any third parties provide any warranty or guarantee as to its accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.  You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

You use any of the information and materials on this website entirely at your own risk, for which we shall not be liable.  It shall be your own responsibillity to ensure that any products, services or information available through this website meet your specific requirements.

This website owns material which is owned or licensed to us.  This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites.  The links are provided for your convenience to provide further information.  They do not signify that we endorse the website(s).  We have no responsibilty for the content of the linked website(s).

You may not create a link to this website from another website or document with  Raw Museum's prior to written consent.

 

PLACING AN ORDER WITH RAW MUSEUM

To place an order, click on the product you would like and click on ADD TO BAG, once you have finished browsing you can proceed to our secure check out area, which allows you to make a secure payment through Paypal Payment Services.

If you have registered your details with us previously you will be asked to log-in, if not you have the option to create an account for future use or you can simply proceed to pay without having to register.

Upon receipt of your order you will receive an automated email confirming your order details with a reference number and also brief details of what you have ordered.  If you do not receive this email within 24 hours of placing your order please contact info@rawmuseum.com, however before emailing us please also check that your email provider has not blocked the message, if this is the case you may find it in your 'spam' or 'junk' box.

Please check this confirmation thourougly to ensure that you are happy that it is correct, any queries please email info@rawmuseum, so that we can make any changes before your order is dispatched.

You will receive an email from us when your order has been dispatched.

Please note that our initial email simply acknowledges your order it does not confirm it or make it legally binding.  The order between Raw Museum and you the customer is only accepted when the payment has been processed, stock allocated and the order has been dispatched.  All orders are accepted at the owners discretion.

Please note that bulk shipments often have color difference, due to the dying process varies. The colors maybe slightly off, and this is very normal.

 

COMPLAINTS PROCEDURE

We really hope that you will be very happy with both the service and products that you receive from Raw Museum, however in the event that you are disatisfied please contact us at info@rawmuseum.com or write to us at the address on the contact us page of our website.  We take any complaints very seriously and will do our best to rectify any problems you may have as quickly as possible.

 

WEBSITE DISCLAIMER

The information contained in this website is for general information puposes only.  The information is provided by Raw Museum and while we endeavour to keep the information up to date and correct, we ,make no representations or warranties of any kind, express or implified, about the completeness, accuracy, suitability or availability with respect to the website or the information. products, services, or related graphics contained on the website for any purpose.  Any relliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of , or in connection with, the use of this website.Through this website you are able to link to other websites which are not under the control of Raw Museum.  We have no control over the nature, content and availability of those sites.  The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly.  However Raw Museum takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

COPYRIGHT NOTICE

This website and its content is copyright to Raw Museum (copyright 2015).  All rights reserved.  Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only.

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express permission, distribute or commercially exploit the content.  Nor may you transmit it or store it in any other website or other form of electronic retrieval system.